Refund policy
Return & Refund Policy
At Aavro, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 3 days of receiving your order if:
- The product is damaged or defective upon delivery.
- You received the wrong product.
- The item is significantly different from the product description.
To be eligible for a return:
- The item must be unused, unwashed, and in its original packaging.
- All original tags, accessories, and invoices must be included.
- Return requests must be submitted within 3 days of delivery.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products caused by customer misuse.
- Products returned without original packaging.
- Personalized or customized products.
- Items marked as non-returnable on the product page.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5–7 business days.
- The refund will be credited to your original payment method.
Exchanges
We replace items only if they are defective, damaged, or incorrect.
Contact Us
For any return or refund inquiries, contact us at:
Email: myaavro@gmail.com